Yes, our software is ideal for e-commerce, whether or not you manage inventory. In the backend, you can configure the AI to handle any task within the SOP.

Do you offer a free trial?

Yes! We offer a 7-day free trial, so you can explore the full potential of Replyer AI before making a commitment.

Are there long-term contracts?

No! Our plans are month-to-month, giving you full flexibility.

Can I modify the AI response or change the SOP when I want to?

Yes, for this contact us via the chat function. Share with us your store name and the ticket number, and we can make changes accordingly.

How much does Replyer AI cost?

Our pricing is based on usage and the volume of emails processed. We offer flexible pricing plans that scale with your business.

What happens if Replyer AI doesn’t know how to respond?

If the AI cannot confidently resolve an inquiry, it will automatically escalate the ticket to a human agent for review.

How accurate is the AI?

Replyer AI has been trained on millions of emails and achieves up to 99% accuracy. It continuously learns from interactions to improve its responses.

What types of emails can Replyer AI automate?

Replyer AI can handle order inquiries, tracking updates, refund requests, cancellations, FAQs, dispute resolutions, and more. It is trained specifically for e-commerce businesses.

Can Replyer AI handle multiple languages?

Yes! Our AI supports multiple languages and can respond based on the language of the customer’s email.

Which email platforms do you support?

Replyer is integrated with Shopify, Zendesk, and Gorgias.

Do I need technical skills to use Replyer AI?

Not at all. The platform is designed for plug-and-play use. If you can use Gorgias or Zendesk, you can easily connect and configure Replyer AI.

What is Replyer AI?

Replyer AI is an AI-powered email automation platform designed to handle customer service emails for e-commerce businesses. It integrates with Gorgias, Zendesk, and other platforms to automate responses, reduce costs, and improve response times.

How does Replyer AI work?

Replyer AI connects to your existing email platform (like Gorgias or Zendesk), analyzes incoming customer inquiries, and automatically responds based on pre-trained AI models. It can handle up to 80% of emails instantly while escalating complex cases to human agents.

Can someone help me onboard my store(s)?

Yes, you can book an onboarding call here.

Who is Replyer AI for?

Our solution is perfect for e-commerce businesses, especially those using dropshipping or managing high volumes of customer emails. Whether you're a small brand or a large store processing thousands of emails per month, Replyer AI helps you scale your support efficiently.

The #1 AI-powered Customer Service automation solution for dropshipping.

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